At PillSync, we believe staying healthy should be simple, stress-free, and reliable. Our mission is to help people stay consistent with their medication and supplement routines through smart, thoughtfully designed solutions.

We created PillSync to solve a common problem: forgetting doses, mismanaging schedules, or feeling overwhelmed by daily medication routines. By combining smart reminders, Bluetooth app connectivity, and secure medication storage, PillSync makes it easier to stay on track—whether you’re at home, at work, or on the go.

Our pill organizer is designed with double-layer protection to help shield medications from sunlight, dust, and moisture, while BPA-free materials ensure safe storage. With fast charging and long battery life, PillSync is built to fit seamlessly into everyday life.

PillSync is made for people who take daily medications or supplements, including busy professionals, seniors, caregivers, travelers, and anyone who benefits from structured reminders and organization.

We’re committed to creating products that support healthier habits, peace of mind, and confidence—one reminder at a time.

PillSync — Stay on time. Stay in sync.

We’re committed to delivering your order as quickly and smoothly as possible. Please review the shipping details below before placing your order.

Processing Time

All orders are processed and prepared for shipment within 1–3 business days after your order is placed. Once your order has been processed, it will be handed over to the shipping carrier.

Shipping Time

After processing, all orders take approximately 7–18 business days to arrive, depending on your location and local postal service.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Delays

Please note that shipping times may vary due to factors outside of our control, such as customs processing, carrier delays, or high shipping demand. We appreciate your patience in these situations.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete address information.

If you have any questions about your order or shipping status, feel free to contact our support team and we’ll be happy to help.

Returns & Refunds

We take pride in the quality of our products and want you to be completely satisfied with your purchase. Please review our policy below.

Final Sale Policy

All orders are final sale and are not eligible for returns or refunds due to change of mind.

Damaged or Defective Items

We only offer refunds or replacements if your item arrives damaged or defective.

If your order arrives damaged or defective, please contact us within 7 days of delivery and include:

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  Your order number
  
• 
  Clear photos or videos showing the issue
  

Once your claim is reviewed and approved, we will offer a replacement or refund at no additional cost.

Non-Eligible Situations

We are not able to offer refunds or replacements for:

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  Normal wear and tear
  
• 
  Damage caused after delivery
  
• 
  Incorrect or incomplete shipping addresses
  
• 
  Failure to follow product instructions
  

How to Contact Us

If you experience an issue with your order, please reach out to our support team and we’ll be happy to assist you.

How does PillSync remind me to take my medication?

PillSync uses built-in alarms, indicator lights, and a digital display, and it also connects to your phone via Bluetooth to send reminders—helping you stay on schedule and avoid missed doses.

Do I need an app to use PillSync?

Yes. A QR code is included with your order to download the companion app. Through the app, you can set alarms, choose the type of medication, customize how often reminders repeat, and manage your schedule easily.

Is it safe to store medication in PillSync?

Yes. PillSync is made with BPA-free materials and features double-layer protection that helps shield medications from sunlight, dust, and moisture when used as directed.

How long does the battery last and how do I charge it?

PillSync fully charges in about 45 minutes and can last up to one month on a single charge. It charges using a standard USB cable.

Who is PillSync best for?

PillSync is ideal for people who take daily medications or supplements, including seniors, busy professionals, caregivers, travelers, and individuals who benefit from structured reminders.

How long does shipping take?

After processing, all orders take approximately 7–18 business days to arrive, depending on your location and local postal service.

What is your return and refund policy?

All orders are final sale. Refunds or replacements are only offered if an item arrives damaged or defective. Please contact us within 7 days of delivery with photos of the issue.

How can I contact customer support?

If you have any questions or concerns, you can reach us through our Contact Us page or by emailing pillsync.cservice@gmail.com. We aim to respond within 24–48 hours.